Last Updated: August 2nd, 2025

At Credible Electronics, we are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit and make purchases on our website.

Information We Collect

We collect information to process your orders and improve your shopping experience. This includes:

  • Contact and Payment Details: When you make a purchase, we collect your name, email address, shipping address, and payment information to fulfill your order.
  • Website Usage Data: We automatically collect data about your visit, such as your IP address, browser type, pages viewed, and the time of your visit. This helps us understand how our site is used and how to improve it.
  • Cookies: We use cookies to remember your preferences and enhance your browsing experience. You can manage your cookie settings through your browser.

How We Use Your Information

We use the information we collect to:

  • Process and Fulfill Orders: To complete your purchase and deliver the products you’ve ordered.
  • Communicate with You: To send you order confirmations, shipping updates, and respond to your customer service inquiries.
  • Improve Our Site: To analyze user behavior and enhance the functionality of our website.
  • Marketing (with your consent): To send you promotional emails about new products or special offers, if you have opted in.

Sharing Your Information

We only share your information with trusted third parties to facilitate our services. This includes:

  • Payment Processors: To securely handle your transactions.
  • Shipping and Logistics Partners: To deliver your purchases.
  • Legal Compliance: We may disclose your information if required by law.

We never sell or rent your personal information to other companies for their marketing purposes.

Your Rights

You have the right to access, correct, or delete the personal information we hold about you. If you would like to exercise these rights, please contact us using the information provided below.

Contacting Us

If you have any questions or concerns about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Credible Electronics

  • Thande House, Luthuli Avenue, Kamae Lane | Nairobi
  • +254718 548205
  • +254791 480883
  • +254700 005082
  • +254700 002494
  • info@credibleelectronics.com